FOR YOUR CONVENIENCE YOU CAN SCHEDULE, RESCHEDULE, AND CANCEL ALL APPOINTMENTS ONLINE.
VELVET IS A SMALL TEAM AND WE GIVE EACH CLIENT UNDIVIDED ATTENTION WHILE THEY ARE IN THE SALON. WE WILL MOST LIKELY BE TOO BUSY ANSWER THE PHONE. IF YOU NEED TO REACH SOMEONE, PLEASE EMAIL YOUR STYLIST DIRECTLY OR TEXT OUR PHONE NUMBER. WE WILL RESPOND AS SOON AS POSSIBLE.
EMAIL ASHLY • EMAIL CASEY • TEXT US (720) 340-7272
Helpful Information
booking an appointment
running behind?
PLEASE CALL OR TEXT US TO LET US KNOW YOU ARE RUNNING BEHIND. APPOINTMENTS 15 MINUTES OR LATER MAY BE SUBJECT TO BE RESCHEDULED AND CHARGED THE NO SHOW FEE.
WE ARE HAPPY TO HELP! REACH OUT TO YOUR STYLIST DIRECTLY IF YOU ARE UNSURE WHAT TO BOOK. FOR GENERAL INQUIRIES, CALL OR TEXT US.
~ ASHLY: EMAIL • @HIGHNOONHAIR
~ CASEY: EMAIL • @CASEYROSE
~ SALON: EMAIL • (720) 340-7272
i don't know what appointment to choose
THERE IS FREE STREET PARKING OFF MAIN STREET AND ALL SURROUNDING STREETS AS WELL AS A PARKING GARAGE ON COFFMAN.
where do i park?
cancellation policy
WE UNDERSTAND, LIFE HAPPENS!
IF YOU CANNOT MAKE YOUR APPOINTMENT, PLEASE GIVE US AS MUCH NOTICE AS YOU CAN. TO PROTECT OUR STYLISTS TIME, ANY APPOINTMENTS CANCELED WITHIN 24 HRS WILL BE CHARGED 50% OF THE APPOINTMENT COST. ANY NO SHOWS WILL BE CHARGED 100% OF THE APPOINTMENT COST.
refund/ return policy
WE STRIVE TO MAKE YOU FEEL CONFIDENT AND BEAUTIFUL IN YOUR HAIR. SOMETIMES THAT MEANS AN ADJUSTMENT IS NECESSARY. IF YOU NEED AN ADJUSTMENT, PLEASE REACH OUT TO YOUR STYLIST DIRECTLY WITHIN 10 DAYS. WE DO NOT OFFER REFUNDS ON SERVICES PERFORMED.
PRODUCTS ARE FINAL SALE WITH THE EXCEPTION OF UNOPENED, UNUSED, DAMAGED, OR DEFECTIVE PRODUCTS.
